2020 a record year for Santander Cycle scheme

TfL has praised the Santander Cycle scheme for playing a ‘crucial role’ in keeping London moving during the Covid-19 pandemic, with the number of new registrations rising by 157% in 2020.

Figures show that 24-hour Santander Cycles membership registrations rose by 167% in the year to December 2020, representing the largest increase in the scheme’s 10-year history. 

Meanwhile, registrations for new annual memberships increased by a quarter.

Total hire numbers for 2020 were 10,434,167 – a rise of around 6,000 hires from 2019 – despite a significant overall reduction in journeys across London.

Will Norman, London’s walking and cycling commissioner, said: “The Santander Cycle hire scheme has gone from strength to strength since it launched and over the past year many more Londoners have realised what a lifeline it is.”

TfL says Santander Cycles have also supported key workers during the pandemic, with almost 18,000 NHS staff and other key workers making use of the free cycle hire access codes provided to them since March.

Will Norman added: “Although I’m delighted that many records have been broken, I’m particularly proud that NHS staff and key workers have benefited from almost 220,000 free hires since March, helping support them in carrying out their critical roles.”

Helen Sharp, TfL’s head of cycle hire business development, said: “TfL’s cycle hire scheme has been at the forefront of London’s cycling boom over the last decade, contributing to the largest increase in cycling in London since records began. 

“The Covid-19 pandemic has accelerated this trend as more people than ever turn to cycling.

“Santander Cycles are the easiest and most affordable way people in London can give cycling a try. We’re pleased to have welcomed a record number of new members in 2020, despite restrictions on travel. 

“This year, we will continue to do all we can to ensure cycling in London is accessible to all.”


07 January 2021